Dipton Surgery, Front Street, Dipton, Stanley,County Durham, DH9 9DATel: 01207 571222
Dipton Surgery is a practice which encourages patients to give their views on how the practice is delivering services. We would like to receive the opinions of as many patients as possible in order for us to maintain the best possible delivery of care.
Since 2004 we have had a very supportive patient group who have met with the practice at least twice per year and given us their opinions and helped us develop and improve communication between patients. They supported us in the development of our New Premises in Dipton which we have occupied since February 2011.
As a patient with our practice your point of view is important and will enable us to enhance your experience when you come to the surgery.
If attending meetings isn't for you why not join an email forum group where the practice can email any information we are seeking patient views upon. You can respond back in the same way with your views, ideas and suggestions.
Our present group is not entirely representative of the practice population. We are looking for representation from our entire patient list - all ages, so please get in touch if you would like to help develop the service you are receiving from your GP Practice.
Anyone wishing to join the group, in either format, should contact the practice manager at firstname.lastname@example.org.
Individual complaints cannot be dealt with through the Patient Groups. Complaints should be addressed to the Practice Manager. Copies of our complaints procedure can be requested from the practice. Please be assured that your contact details will be kept safely and securely, and not shared with anyone else.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Click on the PDF links below to read the documents:
Patient Participation Enhanced Service 2014/15
Key Action Areas
Patient Participation Report 2013/2014
Patient Experience Survey Results 2013/2014
Patient Survey Report 2012/13
Patient Experience Survey Results 2012/2013
Appointment Survey Results 2012
Patient Experience Survey Results 2011/2012
You Said We Did
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